Shipping policy
We strive to provide a seamless and enjoyable shopping experience for our valued customers. To ensure transparency and clarity, here are our standard shipping rules for orders placed on our website:
Processing Time
Once your order is placed, we aim to process and ship it within 1-2 business days, excluding weekends and public holidays.
Shipping Methods
We work with reliable shipping carriers to ensure your order reaches you in a timely manner. The specific carrier and shipping method will be determined based on the size, weight, and destination of your package.
Shipping Fees
We offer two types of shipping fees: - UK - £5.88 (Royal Mail - Tracked 24); - Europe, Asia, Africa - £20.
These fees will be displayed during the checkout process.
Due to rising costs of delivery and customs fees, we are no longer offering an automatic delivery to the USA. For our American customers wishing to make a purchase with us, please contact us on our email address jasmine.boutique@icloud.com, letting us know what items you would be interested in and we will calculate the extra fees on individual basis and upon agreement we will proceed with the order. Similarly, customers from other countries not included in our international delivery, please get in touch with us and we will do our best to help!
Estimated Delivery Time
The estimated delivery time will depend on your location within the UK and rest of the world. Typically, you can expect your order to arrive within 3-5 business days from the date of shipment in UK and 3-17 business days from the date of shipment in rest of the world. Please note that unforeseen circumstances, such as weather conditions or disruptions in logistics, may cause slight delays.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you throughout the process. Thank you for choosing our website shop for your shopping needs!